Privacy policy

1 IDENTIFICATION

• Title holder: FÁBRICAS AGRUPADAS DE MUÑECAS DE ONIL, S.A. (hereinafter, “FAMOSA”).
• Tax ID No.: A-84392596
• Address: Calle María Tubau 3, 28050 Madrid

2 INFORMATION AND CONSENT.

By means of this Privacy Policy, we inform you that the personal data you provide through the web page located at the URL <www.famosa.es> (hereinafter the “Web Page”) will be processed by FAMOSA, as well as any other browsing data or other data which you may provide to FAMOSA in the future, and you freely give your clear and unequivocal consent to this processing.

This Privacy Policy has been written in a clear and concise manner so you can read it carefully before freely and voluntarily deciding if you want to provide your personal data to FAMOSA.

3 OBLIGATORY DATA.

The data requested in the forms on the Web Page are of a general nature and are obligatory (unless otherwise indicated in the required field) to fulfil the established purposes.

Therefore, if you do not provide them or such data are incorrect, it may not be possible to provide certain services, without this affecting your free browsing of the Web Page content.

4 FOR WHAT PURPOSE WILL FAMOSA PROCESS YOUR PERSONAL DATA AND FOR HOW LONG?

The personal data provided via the Web Page will be processed by FAMOSA for the following purposes:

• Managing the contact and information requests by users through the channels provided for such purposes on the FAMOSA Web Page.
• Managing the returns requests made by consumers and FAMOSA product users through the channels provided for such purposes on the FAMOSA Web Page.
• Managing user participation in promotional events, prize draws, competitions and other marketing activity which FAMOSA may organise through the FAMOSA Web Page.
• Managing the distribution of FAMOSA marketing information, so long as you have consented to this marketing information. This communication will cease if you request to unsubscribe from this FAMOSA information by opposing it or withdrawing your consent.

5 WHAT PERSONAL DATA WILL FAMOSA PROCESS?

FAMOSA will process the following information about you:

• Identification details: name and surname(s).
• Contact details: email address, phone number, and country.
• Other details: data you provide in the optional fields on the Web Page or attached documents.
• Browsing data.

If you provide third party details, you confirm that you have consent from the parties involved and must share this Privacy Policy information with them, with FAMOSA exempt from any responsibility deriving from this. However, FAMOSA may undertake periodic checks to verify this has been carried out, adopting the appropriate due diligence measures in accordance with data protection law.

6 WHAT IS THE LEGITIMACY FOR PROCESSING YOUR DATA?

FAMOSA uses your data based on your consent (which can be withdrawn at any time) and on the need to fulfil the obligations of FAMOSA deriving from customer requests (product exchanges, complaints, suggestions, etc.) or customer participation (user participation in events organised by FAMOSA). Nevertheless, if you choose to withdraw this consent, it will not affect the legality of any data processing prior to this moment.

There are many different consents for different purposes, so you may withdraw only one of them without affecting the others.

To withdraw your consent, please contact FAMOSA through the following channels:

• Via our postal address, FAO the Legal and Data Protection Department at the following address: C/María Tubau, 3, 28050, Madrid.
• Via email at the following address: protecciondatos@famosa.es

7 WHO WILL YOUR DATA BE SHARED WITH?

Your data will not be shared with third parties, unless FAMOSA has to provide the data under legal obligation to public authorities, law enforcement authorities and courts or tribunals.

8 USER RESPONSIBILITY.

Users:

• You must be over eighteen (18) years of age and the data you provide to FAMOSA is true, accurate, complete and up to date. To this end, you are responsible for the accuracy of all data and will keep these data up to date so they reflect your current circumstances as best as possible.
• You confirm you have informed any third parties whose data you have shared of the content of this document. Likewise, you confirm you have obtained the relevant consent for sharing these data with FAMOSA for the purposes outlined in this document.
• You will be held responsible for any false or incorrect data provided on the Web Page and any resulting damage, either direct or indirect, caused to FAMOSA or third parties.
  

9 MARKETING AND ADVERTISING COMMUNICATIONS.

One of the purposes for which FAMOSA processes your personal data is to send you electronic information regarding its products, services, promotions, offers, events or any other information which may be of interest to you. Whenever communication of this type is sent, it will be directed solely and exclusively to those users who have given their prior consent to receiving them.

If you wish to stop receiving these types of marketing or promotional messages from FAMOSA, you can unsubscribe by sending an email to the following email address: protecciondatos@famosa.es, or by clicking on the “unsubscribe” option at the end of each email.

10 EXERCISING USER RIGHTS.

You may write to FAMOSA at any time and free of charge, through any of the means and to any of the addresses indicated in Section 6 of this Policy, attaching a photocopy of your official identification document, for the following purposes:

• To withdraw any consent.
• Obtain information on which of your personal data FAMOSA is processing.
• Access your personal data.
• Rectify incorrect or incomplete data.
• Request the elimination of data when, among other reasons, the data is no longer necessary for the purposes it was originally collected.
• Obtain from FAMOSA a restriction to the processing of the data in accordance with data protection law regulations.
• Contact a representative in person to express a point of view or contest automated decisions adopted by FAMOSA.
• Request data portability.

In addition, and without prejudice to the above, you may make a claim regarding your personal data before the Spanish Data Protection Agency, with address at Calle de Jorge Juan, 6, 28001 Madrid, if you consider that FAMOSA has breached your rights set forth in current legislation on data protection.

11 SECURITY MEASURES.

FAMOSA will process your data confidentially at all times, upholding the obligation to secrecy, in accordance with the provisions of the current law, adopting the necessary technical and organisational measures which guarantee the security of your data and prevent their alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the stored data, and the risks to which they are exposed.